Frequently Asked Questions about Repatriation

From €2,400 to Europe, from €2,800 to CIS and Russia, from €2,500 to Turkey, from €3,800 to Africa and the Middle East, from €5,500 to the USA and Canada. The price always includes collection, embalming, zinc coffin, all documents, transport. No hidden fees.

Usually 5 to 7 working days. Express service: 24 to 48 hours (about 20% surcharge). The time depends on consular opening hours, flight availability and document processing.

Death certificate, mortuary passport, apostille, consular clearance from the destination country, WHO health certificate. Further documents depending on the destination. We handle all procurement and translation.

For air transport under IATA rules a zinc coffin is required. Within the EU by road it is often not needed. Most CIS states require it at customs.

Usually yes. Foreign health insurances like ADAC, DKV and Allianz typically reimburse 100%. Statutory German health insurance pays up to about €2,500. We bill the insurer directly.

Yes. Urn repatriation is simpler and cheaper than a coffin. The urn needs an urn passport. We organise everything.

We speak German, Russian, Turkish, Ukrainian, Polish, English, Hindi, Chinese, Vietnamese, Thai, Portuguese, Spanish, French, Italian, Serbian, Dutch, Finnish, Swedish, Norwegian and Danish. Around the clock.

We are reachable 24/7. Phone +49 1511 7463888 or WhatsApp. No call is too early or too late. Guaranteed reply within 4 hours.

Islamic repatriation follows specific rules: Ghusl washing, Kafan wrapping, Tahnit embalming per Islamic requirement, burial within 24 hours. We work with Muslim funeral directors.

1. Call a doctor and obtain the death certificate. 2. Inform the German embassy. 3. Contact the travel insurance. 4. Call us: +49 1511 7463888. From there we take over.